1. Cancellation
You may cancel before the next renewal. Access normally continues until the end of the paid period.
2. Refunds
Except where required by law, charges are generally non-refundable and unused time is not prorated. We may refund duplicate billing, an incorrect charge, or a verified service failure.
3. Requests
Email support@opendot.app within 14 days of the charge. Include the account email, charge date, amount, and reason. Do not send full card details.
4. Consumer rights
This policy does not limit rights that cannot be excluded under applicable law.