OPENDOT GUIDE
Straight answers to common questions about Gmail email tracking, open detection, read receipts, link clicks, privacy and OpenDot.
No email-open tracker can guarantee perfect accuracy. Image blocking can prevent an open from being recorded, while privacy proxies and automated systems can create events that do not represent a person actively reading a message.
Tracking data is best treated as message-level engagement context. Multi-recipient messages, forwarded email, shared inboxes and privacy systems can complicate attribution.
Clicks often represent stronger engagement, but automated security scanners can also inspect links. The best approach is to combine opens, clicks, replies and business context.
Laws and rules vary by location and context. Users are responsible for deciding whether tracking is lawful and appropriate and for providing any required notice or consent. OpenDot prohibits abusive or unlawful surveillance.
FAQ
A tracking pixel is a tiny remote image associated with a message. When it loads, it can generate an open event.
A message may be reopened, loaded on multiple devices or fetched by automated systems.
OpenDot is built in New Zealand and is available worldwide, subject to service availability and applicable rules.
OpenDot publishes Privacy, Terms, Security and Acceptable Use pages on opendot.app.
Gmail email tracker · Gmail read receipts · Email open tracking · Gmail link tracking · Email tracking for sales · Email tracking FAQ
